FAQs

Q: How do I place an order?
A: Simply browse our products, add your favorites to the cart, and proceed to checkout. Follow the prompts to complete your order.

Q: What payment methods do you accept?
A: We accept [Credit/Debit Cards, Bank Transfers, and Mobile Wallets].

Q: Can I modify or cancel my order?
A: Orders can be modified or canceled within 24 hours, provided they have not been dispatched.

2. Shipping and Delivery

Q: Where do you deliver?
A: We offer nationwide delivery across Pakistan.

Q: How long will it take to receive my order?
A: Standard delivery typically takes 2–5 business days. Customized orders may take longer, depending on the complexity.

Q: What are the delivery charges?
A: Delivery charges depend on your location and will be displayed at checkout.

3. Products and Customization

Q: Are the flowers fresh?
A: Yes, we source only the freshest flowers to ensure quality and longevity.

Q: Can I request a custom bouquet or gift?
A: Absolutely! Contact us with your requirements, and we’ll create something special for you.

4. Returns and Refunds

Q: What is your return policy?
A: Returns are accepted for damaged or incorrect items. Please notify us within 24 hours of receiving the order.

Q: How long does it take to process a refund?
A: Refunds are typically processed within 5–7 business days after the returned item is received and inspected.

5. Other Queries

Q: Do you provide same-day delivery?
A: Same-day delivery is available for select locations. Contact us to confirm availability.

Q: How can I contact customer support?
A: You can reach us via email at [Your Email Address] or call us at [Your Phone Number].

Q: Do you offer corporate or event services?
A: Yes, we provide floral arrangements and décor for corporate events, weddings, and special occasions.

Didn’t Find Your Question?

If your query isn’t listed here, feel free to contact us, and we’ll be happy to assist!